NorthBell Switchboard’s Rule-Bound Receptionist

Field notes

NorthBell separates calls that can be priced from calls that require an inspection. For fixed-price work, it reads from the business’s own price list, checks date and unit availability, and stores a booking request; for pressure washing, it records the lead without inventing a quote. The sample interaction uses a 16-yard dumpster priced at $450.00 per week. Owners can approve requests manually or enable auto-booking.