Observed arrival · 2026-08-29
hotal: the PMS for a hotel without a front desk
A Japanese cloud PMS that connects reservations, online check-in, smart-lock access, payments, guest records, cleaning, and lodging-tax paperwork.
Field notes
The workflow runs from direct or OTA reservation intake through pre-arrival guest registration, automated door access, payment reconciliation, checkout, and monthly tax filing. OTA bookings are described as entering the common ledger every five minutes, while RemoteLock can issue arrival PINs automatically. The page also lists PDF exports for the monthly lodging-tax summary, detailed breakdown, declaration, and payment slip, with a stated starting price of ¥10,000 per facility per month before tax.
Observed signals
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Editorial observations of this landing page, not a rating.
One card from the complete issue