TrueLine Desk — Sara answers the HVAC calls you miss

Field notes

TrueLine Desk routes unanswered or after-hours HVAC calls to Sara, who gathers the caller’s ZIP code, service issue, and preferred appointment windows before writing the booking to Google Calendar. The Start Line plan lists 400 answered minutes per month, with $0.40-per-minute overage and optional $2,500 setup for a dedicated number and tuning. The page also specifies that Sara will not quote a replacement job, while recordings and homeowner SMS confirmations are included.