Cost of Trust: A Chart of Accounts for Trust & Safety

Field notes

The framework assigns codes to expenses that conventional platform cost models may omit, including initial training, protected non-exposure time, worker health claims, and client-side vendor management. The homepage shows six examples from roughly sixty line items, including TS-640 for protected non-exposure time and TS-930 for exit, wind-down, and redundancy costs. It separates the vocabulary of accounting from pricing: the workbook is stated to contain no benchmark values or rates.