Observed arrival · 2026-09-06
Kiyi, the WhatsApp assistant for high-volume sellers
A WhatsApp-based commerce assistant for Abidjan sellers that answers routine questions, records orders, and helps organize mobile-money payments.
Field notes
Kiyi is designed around WhatsApp conversations rather than a new customer-facing app. The described sequence covers catalog-based replies, order capture, delivery details, payment instructions, and seller validation. Its boundaries are unusually explicit: money goes directly to the seller’s Wave, Orange Money, or MTN account, while Kiyi only reads the payment screenshot and presents it for checking. Delivery remains with the seller and their existing couriers.
Observed signals
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Editorial observations of this landing page, not a rating.
One card from the complete issue