Observed arrival · 2026-09-07
Ukepo Turns Missed Calls Into Slack Tickets
A Japanese AI receptionist handles phone calls and website chat, gathers the essential details, and routes the resulting summary to a company’s team.
Field notes
Ukepo combines phone and website-chat intake in one workflow. Calls are transcribed, summarized, assigned an urgency level, and routed to a designated staff member; chat can answer from manually entered or imported FAQ material before handing off to a person. The page lists notifications through Slack, Teams, Chatwork, LINE, and email, and publishes separate rates for number maintenance, incoming minutes, and call forwarding. Its examples focus on inquiries such as remodeling estimates, recruitment, reservations, and delivery dates.
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