Task Mngr’s fault queue

Field notes

Task Mngr uses a scan-or-link intake flow: a reporter describes a fault, receives a reference, and can follow the ticket without an account. Category rules route work to a named owner or fallback, while the queue surfaces unassigned, late, and unroutable items. The sample dashboard includes 18 open reports, seven in progress, two past target, and a zero count for items needing routing. The page also states that phone photographs are resized before upload.