Observed arrival · 2026-09-20
The Missing Tenth: Where'd the Rest of the Hour Go?
A worker-led data project documenting reported gaps between warranty and comparable customer-pay labor time for automotive technicians.
- For
- Automotive technicians tracking credited labor time
- Worth noticing
- The site explains a tenth as six minutes and displays a 2.4-versus-3.8-hour comparison.
Field notes
The project frames automotive labor time in tenths of an hour, with 0.1 representing six minutes, then asks technicians to submit the job, clock, and discrepancy in a structured format. Its stated safeguards include removing names, suppressing small groups, and reviewing stories before publication. The homepage also separates quantitative totals from narrative accounts and includes an officials section intended to connect the aggregated material to policymakers.
Observed signals
Read the marks
Editorial observations of this landing page, not a rating.
One card from the complete issue