Observed arrival · 2026-09-22
Resolve, an AI advocate for the customer-service maze
Resolve turns refunds, cancellations, billing disputes, warranties, and travel claims into tracked cases with evidence, policy research, drafts, and user-approved next steps.
- For
- People pursuing refunds, billing corrections, claims, or cancellations
- Worth noticing
- Sources remain separate from AI inference, with user approval required for material settlements and commitments.
Field notes
Resolve structures a consumer dispute as a persistent case rather than a single chatbot exchange. The visible workflow combines receipts, item photos, conversations, policy sources, drafted replies, and follow-up history, with separate labels for source material and AI inference. Its free tier lists 60 credits and one active case, while paid tiers add features such as email assistance, policy research, and evidence analysis. The homepage marks its example outcome as illustrative rather than guaranteed.
Observed signals
Read the marks
Editorial observations of this landing page, not a rating.
One card from the complete issue