Observed arrival · 2026-09-26
A helpdesk that routes each chat to a Discord thread
Support Sauna presents a website chat widget that sends conversations to either a Discord forum or its web inbox.
○Open
⊠Login
$Paid
†Ads
✦Pretty
●Pro
◎Niche
◉Human
⚑Risk
ƒJS
- For
- Website owners who answer support through Discord
- Worth noticing
- Each project routes conversations to either a Discord forum or web inbox; the page says a conversation has only one place to be answered.
Field notes
The setup example uses a project-specific key, and the page says allowed origins limit which domains can use it. Visitors can return to a thread without creating an account, while the site operator chooses either a Discord forum or the web inbox for that project—not both. The page also describes screenshot attachments and says chat history is retained so replies can be sent from any device.
Observed signals
Read the marks
Editorial observations of this landing page, not a rating.
○OpenPublic substance visible
⊠LoginAccess appeared gated
✦PrettyNotable craft visible
◎NicheUnusually specific use
ƒJavaScriptBrowser-side code central
One card from the complete issue