Observed arrival · 2026-10-03
Baladi Desk turns service failures into ministry memos
A Lebanese civic platform for documenting public-service failures, sending verified reports to the responsible ministry, and tracking its response.
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- For
- Lebanese residents facing public-service failures
- Worth noticing
- Its stated protocol calls for independent corroboration, ministry review, legal review, and two signatures before a memo is sent.
Field notes
Reports can come through Baladi Map when a municipality says a problem falls outside its authority, or directly for ministry-level services such as civil records, social security, hospitals, schools, and electricity bills. The homepage says contact details are encrypted, IP addresses are not recorded with reports, and information is deleted on a defined schedule. It also says the project names responsible departments rather than individual staff.
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Editorial observations of this landing page, not a rating.
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