Observed arrival · 2026-10-09
Kontwa brings a shop’s WhatsApp orders into one workflow
A pilot assistant for merchants that answers customer questions and collects orders through WhatsApp, including delivery and Orange Money or MTN payment details.
- For
- Douala merchants taking orders on WhatsApp
- Worth noticing
- The example checkout totals a 45,000 FCFA perfume and 1,000 FCFA delivery, with Orange Money shown as the payment method.
Field notes
The setup described starts with the merchant’s catalogue, delivery zones, and Mobile Money numbers; products can then be added by the merchant with photos. Order updates are presented as one-tap statuses—paid, en route, or delivered—and the page says customers can choose delivery, pickup, or shipping to other cities. Kontwa is explicitly presented as a pilot, so the page’s feature descriptions should not be read as independently verified availability.
Observed signals
Read the marks
Editorial observations of this landing page, not a rating.
One card from the complete issue