Observed arrival · 2026-10-16
Headroom’s MSP revenue-leakage audit
Headroom compares managed service providers’ PSA exports and contract PDFs to flag possible unbilled work, agreement drift, scope creep, and underpriced clients.
- For
- Managed service providers reviewing client contracts and billing
- Worth noticing
- The sample dashboard separates £1,405 in high-confidence findings from £2,399 requiring review, using explicitly fictional MSP data.
Field notes
The page walks through four finding types: agreement drift, unbilled ticket work, scope creep, and estimated client profitability. Its Northlight IT example covers 15 clients over six months; the displayed £3,804 is explicitly based on fictional demo data, and each opportunity is presented for MSP review rather than as guaranteed recovery. Examples place contract terms beside user or device counts, ticket notes, and logged time, with value and confidence labels.
Observed signals
Read the marks
Editorial observations of this landing page, not a rating.
One card from the complete issue