Observed arrival · 2026-10-25
Relay Routing Studio makes lead routing inspectable
Relay presents a visual lead-routing tool for ServiceNow Sales CRM, with a workflow to test and safely activate routing rules.
○Open
⊠Login
$Paid
†Ads
✦Pretty
●Pro
◎Niche
◉Human
⚑Risk
ƒJS
- For
- Sales operations teams using ServiceNow Sales CRM
- Worth noticing
- Dry run logs intended assignments without changing leads; Live mode requires a system administrator.
Field notes
Relay's canvas is organized around triggers, account matching, conditions, round robin, and assignment; test runs can use sample, custom, or recently changed leads and return a step-by-step trace. The page says Test History keeps the last 30 runs, and checkout limits editing to one person at a time. Administrators can force-release a checkout, with a backup kept.
Observed signals
Read the marks
Editorial observations of this landing page, not a rating.
○OpenPublic substance visible
⊠LoginAccess appeared gated
✦PrettyNotable craft visible
◎NicheUnusually specific use
One card from the complete issue