Observed arrival · 2026-10-31
Leverboard ranks survey complaints by score impact
Leverboard analyzes NPS or CSAT exports to estimate which comment themes are associated with changes in customer scores.
○Open
⊠Login
$Paid
†Ads
✦Pretty
●Pro
◎Niche
◉Human
⚑Risk
ƒJS
- For
- Teams analyzing NPS or CSAT survey comments
- Worth noticing
- The sample distinguishes complaint frequency from estimated score impact and flags themes with fewer than 30 comments or ranges crossing zero.
Field notes
The described workflow accepts exports from SurveyMonkey, Typeform, Qualtrics, or any CSV, and starts without requiring a taxonomy to be built first. The sample marks themes with fewer than 30 comments as low data and displays likely ranges, including when a range crosses zero. Leverboard says it can send the ranked report by email within one working day.
Observed signals
Read the marks
Editorial observations of this landing page, not a rating.
○OpenPublic substance visible
$PaidCommerce or pricing visible
✦PrettyNotable craft visible
●ProPolished or operationally mature
◎NicheUnusually specific use
One card from the complete issue