Observed arrival · 2026-10-31
The CRM Bench puts every CRM through one fictional client’s work
A CRM review and comparison site tests software against a shared freelancer workflow, then tracks the plans and prices needed to complete it.
- For
- Freelancers and small studios choosing a CRM
- Worth noticing
- Its fictional bakery job is priced at $2,400 and runs through eight steps, from first inquiry to close-out.
Field notes
The benchmark uses a fictional Juniper Lane Bakery job—a $2,400 launch package for three short social videos—as a common path through eight client-work steps. Its scorecard assigns fixed weights to workflow coverage, payments, seat-based price, setup time, client experience, and support; the homepage says scores are computed from those weights rather than entered manually. The pricing tracker lists five CRM products at one, three, and five seats, with source links and dates.
Observed signals
Read the marks
Editorial observations of this landing page, not a rating.
One card from the complete issue