Observed arrival · 2026-11-04
urbanranks: The block, by complaint
An explorer for mapping and comparing New York City 311 complaints by place, time, and category.
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- For
- New Yorkers comparing local 311 complaint patterns
- Worth noticing
- Map hexagons cover about 350 meters; counts below 10 are hidden, with housing and rat reports limited to ZIP and neighborhood views.
Field notes
The site says it groups complaint types into 12 categories, assigns locations to hexagons, ZIP codes, and neighborhoods, and calculates percentiles and medians. Its notes distinguish citywide totals from map-based local counts: about 98% of reports are mapped overall, but only about 44% of pothole reports are included in block and neighborhood counts. The page also limits housing and rat reports to larger geographic areas.
Observed signals
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Editorial observations of this landing page, not a rating.
○OpenPublic substance visible
✦PrettyNotable craft visible
●ProPolished or operationally mature
◎NicheUnusually specific use
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