Observed arrival · 2026-08-24
سیآرام ایران: A Persian CRM Field Guide
A free Persian-language learning resource that explains customer relationship management through structured lessons and examples from the Iranian market.
Field notes
The curriculum treats CRM as an organizational process rather than merely a software category, moving from terminology to sales stages, automated message sequences, retention economics, and infrastructure choices. Its examples include weighted revenue forecasting, customer lifetime value, lead scoring, churn prediction, spreadsheet cleanup, and questions to ask a vendor about data hosting. The homepage says the six-lesson path takes about 90 minutes and can be read without registration.
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