Ship & Sleep puts an operator behind AI-built apps

Field notes

The operating model is organized around evidence rather than a simple monitoring dashboard: the sample report records 1-minute uptime checks, verified backups, restore-test timing, incident fixes, and dependency patches. The site says clients receive written postmortems and runbooks, while the SLA promises a four-hour fastest committed first response on its Priority plan and automatic 10% credits for missed response commitments. Case studies are labeled illustrative rather than presented as verified client results.