TurnDesk turns the clinic queue into a moving target

Field notes

TurnDesk models a clinic as a live queue rather than a set of fixed appointments. Reception can add walk-ins and search by name or phone, while the doctor can mark patients done or declare a day off; the patient receives a web link showing their token and place in line. The page gives an example of token 14 with three people ahead and an expected time of 7:21 PM, and says the trial runs for two weeks with the clinic’s own register.