A Doctor for Zendesk Help Centers

Field notes

The tool reads articles, translations, sections and categories through the Zendesk API, then ranks findings from 34 rules covering links, images, stale content, structure, accessibility, organization and languages. Its repair path is deliberately reversible: each change can be previewed, a snapshot file is downloaded first, and bulk actions share the same preview-and-undo workflow. Additional modules handle regex replacement, link mapping, document export, templates and section-level article management.