Spark FDE: Put the Company’s Know-How in Systems

Field notes

Spark models company operations as a ladder of four states: undocumented knowledge, written procedure, named ownership, and unattended execution with an alert when something breaks. Its inventory covers seven areas, including a knowledge core for prices, voice, client context, and SOPs, and the page estimates roughly thirty processes in a small company. A short diagnostic asks about team size, continuity, ownership, and documentation, then offers three routes: a self-serve playbook, guided Lab work, or implementation by Spark.